Room Facilities
• Individual airconditioning in each bedroom.
• Non-Smoking rooms
• Selected DSTV channels and German, Chinese & Italian channels.
• Smoking permitted in certain rooms.
• Direct dialing from room at standard Telkom rates plus.
• 54cm colour TV with remote. Standard SABC channels plus MNET.

The hotel's restaurant, The Famous Butchers Grill, with its alfresco terrace, overlooks the vibrant Greenmarket Square and is open for breakfast, lunch & dinner. The Famous Cigar Lounge also serves lunch and dinner. The meals, prepared with the freshest ingredients, ensure that each of our guests return for more.

PAYMENT & CANCELLATION POLICY
• Full payment is required 30 days prior to arrival
• For bookings made within 30 days of travel, full payment is required 30 days prior to arrival
• We have the right to request deposits or full payment in advance in the case of large groups, long stays, peak periods or high occupancy
• Cancellation Charges
• Any prepayment will only be refunded subject to the reservation being cancelled 14 days prior to arrival (please note that this policy does not apply in the case of large groups, long stays, peak periods or high occupancy. During such periods please enquire regarding the applicable cancellation policy)
• Cancellations within 7 days prior to arrival and no shows will be charged at the rate of 100% of the full value.
• Refunds, if agreed, are subject to a 10% administration fee.

AVAILABILITY AND PRICING DURING MAJOR EVENTS
During major events, conferences or sporting events (periods where demand for accommodation is high), we may not be in position to offer the rates as advertised on this website but we will offer our clients the best available rate possible.

Children’s Policy
Two children under the age of 12 years are accommodated free of charge if sharing a Room with two full paying adults. The following breakfast rates are payable:
1 – 4 years – Complimentary
5 – 11 years: 50% discount
12+ years: Full adult breakfast rate.