• All rates quoted are inclusive of VAT except on the copy of the rental agreement. The rental agreement which will be issued at time of check out will reflect the rate excluding VAT, with the VAT amount appearing separately in box 55.

 Terms of Payment

• Recognised bank charge cards – American Express, Diners Card, Visa and MasterCard’s are acceptable methods of payment. Any travel agent or company that has an authorised billing method approved by Avis Rent A Car.

 Passport/Identification

• The renter and additional driver are obliged to present either a valid passport or valid recognised country identification at the time of check-out.

Minimum Rental Age

• The renter and any additional drivers must be 25 years of age and have been in possession of a driver’s licence for a minimum of 5 years.

• The renter and any additional driver can be 21 years of age if in possession of a Diners or American Express credit card, which must be used to settle the account. This is subject to an additional levy being charged of R200.00 per rental day for every renter / driver over 21 years of age and under 25 years of age.

• Please note all rentals where the driver is under 25 years of age will be subject to the discretion of management.

 Drivers Licence

• The renter is obligated to inform Avis Luxury Cars of an additional driver. The driver is subject to the same licence conditions as the renter. (If Avis Luxury Cars is not informed, all waivers accepted will become null and void ).

• Driver’s licences must be valid for a minimum period of 5 years. It is a legal requirement in South Africa for driver’s to be in possession of their original driver’s licence at all times whilst driving a vehicle.

 Petrol

This is not included in the rates. Cars are delivered full and customers are charged for refuelling the vehicle upon termination of the rental.

Personal Service

While kilometres are taken to and from Avis Luxury Cars premises, we meet our customers personally at airports, hotels, railway stations or any other requested destination.

Fleet Specifications

Please refer to the Fleet page. Please note that the fleet is subject to change without notice.

Delivery and Collection Charges

Please refer to the Delivery and Collection Fees page. If the destination is not on the attached table the rates will be subject to the written quotation supplied by Avis Luxury Cars. Please note that the only destinations that do not attract a delivery / collection fee is when a vehicle is rented and returned from the same listed International Airports – Cape Town, Johannesburg and Durban.

Deposits Required at Time of Rental

Special Equipment & Services

The following services are available from Avis Luxury Cars. The services are subject to availability.

Rates include limited coverage of passenger liability and third party motor liability. Such cover being subject to the terms and conditions of the Avis policy and insurance as is customary in South Africa / Swaziland and Lesotho. Cover for loss by fire is also included together with cover for damage to the Avis car, excluding the applicable responsibility, but does not include loss or damage through incidents of civil unrest. Insurance does not cover personal property.

If Collision Damage Waiver and/or Theft Loss Waiver are not taken, Avis Luxury Cars will require an additional deposit to cover the full excess as laid out in the standard rates. – see Rates Page.

The rates include coverage of Collision Damage Waiver and Theft Loss Waiver. However, a non-waiverable responsibility will be levied in the event of damage to the vehicle and/or part thereof as a result of collision, or theft of the vehicle or part thereof. Please note that these amounts are subject to change without notice and will be confirmed in the written quote.

For rates while travelling within the borders of South Africa please refer to the vehicle of your choice on our Fleet page.

Rates will be supplied for travelling in a neighbouring country with authorisation from Avis Luxury Cars. 

Please note that the applicable cover will fall away completely if:

• At the time of the damage and/or theft, the driver of the vehicle is under the influence of alcohol, illegal or banned substances.

• The damage and/or theft was caused by the fault or negligence of the renter and/or driver of the vehicle.

• The damage and/or theft occurred in a situation where no other vehicle or animal or object was involved.

• The driver of the car at the time of the damage and / or theft is not an official authorised "additional driver" recorded on the rental documentation.

• If vehicles are taken into countries out of South Africa without written authorisation from Avis Luxury Cars, the renter will be responsible for the full value of damage to the vehicle. In the case of theft the renter will be responsible for the full value of the vehicle based on the current market value of the vehicle in the country where the theft took place.

• If sedan vehicles are driven on a road which is not tarred or generally where the road condition was not suitable for the vehicle.

• If 4x4 vehicles are driven on a road which condition was not suitable for the vehicle.

Personal Accident Insurance

Avis Personal Accident Insurance covers the driver as well as all other passengers for accidental bodily injury while driving, riding in, getting into or out of the Avis Luxury Cars vehicle. Coverage is in effect up to "the return date" indicated on the Rental Agreement or any approved extension.

• The insurance will apply to persons up to the age of 75.

• The death benefit in respect of persons under 15 years of age shall be limited to R20 000.

• Benefit: R200 000 divided equally among the occupants.

• Medical Expenses: R50 000 per occupant

• Automatic inclusion in the Automobile Association Mayday roadside and medical emergency services.

Passenger Liability and Third Party Motor Cover

• Cover for Loss By Fire

Yes

• Total Cover

The total cover is for R91 000 000. This applies to Avis Luxury Car vehicles registered in South Africa travelling in South Africa. It excludes cover in ALL other countries.

• Passenger Liability – Third Party Claims

Avis Luxury Cars Rental Agreement covers the renter and any other authorised driver against any claims instituted by Third Parties against the renter or authorised driver for damages as a result of accidental death, injury and / or loss of or damage to their property (which includes their vehicle) caused by the renter or driver.

Main Exclusions

If any of the following circumstances below are applicable at the time of damage to the Third Party, the renter or driver will not be covered by the policy:

• The rented vehicle was not in a roadworthy condition.

• The accident/damage occurs while driving beyond the acceptable road or thoroughfare conditions.

• The driver was under the influence of liquor/drugs.

• The driver was not holding a valid drivers licence.

• Carriage of fare-paying passengers.

• Carriage of passengers in excess of the particular vehicles capacity.

• Death of or bodily injury to any person in the employment of the renter/driver arising from in the course of such employment.

• Death of or bodily injury to a member of the same family/household as the renter/driver (spouse or child).

• The Renter/Driver is not entitled to indemnity under any other policy.

• The Renter/Driver has not been refused motor vehicle insurance by any insurance company/underwriter.

• The Renter/Driver will not be covered for any consequential losses or damage or for contractual liability unless such liability would have attached notwithstanding any contractual agreement.

• Furthermore, the benefits of the policy are not available where the renter is in breach of the contract, and the Renter/Driver must notify Avis Luxury Cars of all losses immediately upon becoming aware of the incident. Theft or other criminal acts must be notified to the police immediately.

• In accordance with South African law all Third Party claims are first processed via the RoadAccident Fund (56 of 1996). Should the Road Accident Fund not fully honour the claims, the Avis Policy will come into effect.

Over Border Rentals

No Luxury Cars vehicle may cross any South African border.

Accident Management

In the event of an accident, the driver of the vehicle is obliged to inform Avis Luxury Cars within 6 hours of the incident. Under no circumstances may the driver or the renter arrange to have the vehicle towed from the scene of the accident without prior arrangement with Avis Luxury Cars. Avis Luxury Cars will need a detailed accident report from the driver / renter, as well as information about the other vehicle/s involved in the accident with names of witnesses and the police station where the accident was reported to. An accident administration fee of R500 will be charged per incident.

Vehicle Breakdown/Accident Assistance Procedure