Dock House Boutique Hotel & Spa

CHECK IN 14h00 / CHECK OUT: 11h00

Late departures: Subject to availability, can be requested on day of departure. Additional charges may apply

Early check in: Subject to availability: Hotels, Reserves and Lodges will always endeavour to assist. In order to secure a guaranteed early check in, the room would have to be booked and paid for the previous night

DEPOSIT POLICY

All Seasons

For all bookings, a 20% non-refundable deposit is required within seven (7) days of making a reservation, unless a booking is made within thirty (30) days prior to the scheduled date of arrival in which case full payment is required within seven (7) days to secure the reservation

The balance of the amount must be paid, in advance, no less than thirty (30) days prior to the scheduled date of arrival. All other extras must be settled with the Hotel prior to departure

Peak Season (25 – 31Dec) and (01 Jan - 05 Jan)

For all Peak Season bookings, a 20% non-refundable deposit is required within seven (7) days of making a reservation, unless a booking is made within sixty (60) days prior to the scheduled date of arrival in which case full payment is required within seven (7) days to secure the reservation

The balance of the amount must be paid, in advance, no less than sixty (60) days prior to the scheduled date of arrival. All other extras must be settled with the Hotel prior to departure

CANCELLATION POLICY 

All Seasons

Should the reservation be cancelled less than seven (7) days prior to arrival, should you fail to arrive on the day, or should an in-house guest check out prior to the guaranteed departure date, the hotel has the right to charge the full value of the accommodation or part thereof, depending on the occupancy and availability of the rooms on the night/s in question, unless the hotel will have been able to resell the room

08+ days prior to arrival: 20% Cancellation fees (Non-refundable deposit to apply)

07-00 days prior to arrival: 100% Cancellation fees

Peak Season

• Should the reservation be cancelled less than sixty (60) days prior to arrival, should you fail to arrive on the day, or should an in-house guest check out prior to the guaranteed departure date, the hotel has the right to charge the full value of the accommodation or part thereof, depending on the occupancy and availability of the rooms on the night/s in question, unless the hotel will have been able to resell the room

61+ days prior to arrival: 20% Cancellation fees (Non-refundable deposit to apply)

60-31 days prior to arrival: 50% Cancellation fees

30-00 days prior to arrival: 100% Cancellation fees

Hotels Advertised Rates are displayed above and are a guideline only. Please send us an enquiry for further discounted rates for local and International Clients.

STANDARD TERMS AND CONDITIONS:

All reservations and amendments must be confirmed per email, fax or voucher

Transfers and special dietary requirements must be advised at time of reservation

No provisional bookings for the Christmas/New Year period (16 Dec – 06 Jan) without deposits paid at time of reservation

Rates are only applicable and only become valid on receipt of a signed contract or an online acceptance of the terms & conditions by our Sales & Marketing Department

We reserve the right to release reservations should prepayment not reach the hotel by stipulated deadlines

We reserve the right to request payment directly from clients, should prepayment not have reached us prior to guests date of arrival

RATES ARE:

Per room per night

Inclusive of 15% VAT

Quoted and invoiced in South African Rand (ZAR) and are subject to change without prior notification

A maximum of 2 adults can be accommodated per room at the Dock House Boutique Hotel & Spa 

Rates are based on individual bookings – group rates apply to bookings of 2 or more rooms at Dock House Boutique Hotel & Spa 

Rates include:

Breakfast 

Transportation: Taxi's on request

CHILD POLICY:

Child minding service is done by the hotel/lodge staff – available upon request and can be arranged at an additional cost

Generally classified as:

Infant: Under the age of 2

Child: Between the ages of 2 and 11

Adult: 12 Years and older are considered adults and will therefore require their own rooms at the applicable rates

0 – 2 years: complimentary stay in a cot

Rooms 3 and 4 are inter-leading

Extra beds cannot be accommodated. No child rates applicable, accommodation is charged per room per night

PORTERAGE:

Porterage is discretionary

MINIMUM NIGHT STAYS:

05 – 09 Nov 2018: min 3 nights (Africa Oil Week)

13 – 15 Nov 2018: min 3 nights (Africom)

25 – 31 Dec 2018: min 3 nights (Peak)

01 – 05 Jan 2019: min 3 nights (Peak)

04 – 15 Feb 2019: min 3 nights (Mining Indaba)

Final dates TBA: Mar 2019: min 3 nights (Cape Town International Jazz Festival)

Final dates TBA: Nov 2019: min 3 nights (Africa Oil Week)

Final dates TBA: Nov 2019: min 3 nights (Africom)

25 – 31 Dec 2019: min 3 nights (Peak)

01 – 05 Jan 2020: min 3 nights (Peak)

04 – 15 Feb 2020: min 3 nights (Mining Indaba)

Final dates TBA: Mar 2020: min 3 nights (Cape Town International Jazz Festival)

Hotel FACILITIES  

From the very first moment of arrival at Dock House Boutique Hotel & Spa guests can expect minute attention to detail, exclusivity and personalised yet unobtrusive butler-style service.

For added convenience and privacy, guests are checked-in in the comfort of their luxurious rooms.

Designer Spa

Personal Training (available on request)

State-of-the-art Gym Facilities

Pool area in beautifully manicured garden

Pool bar and al fresco dining area

Secure parking and full concierge service

Foreign Exchange facility

Laundry, dry-cleaning and valet services

Assisted disabled room / facilities

Complimentary filter coffee, herbal teas and biscuits

Complimentary welcome beverage in room on arrival

24-hour room service

Flat screen televisions in all the rooms

Complimentary Wireless Internet throughout the hotel

Travel Consultancy and Information Service

Secretarial service

Professional child minding service

Fleet of luxury sedans for airport, city and restaurant transfers

Hotel ACCOMMODATION  

The glamorous suite and each of the five chic rooms at Dock House Boutique Hotel & Spa have been individually decorated and imbued with a unique and understated Victorian elegance, juxtaposed with lush contemporary style and comfort.

Attention to detail is the order of the day with each room equipped with an en-suite designer bathroom, a stylish open bar, plasma-screen television, satellite decoder and free high-speed wireless internet connection. The suite has access to a private garden, while the other ground floor room opens onto a veranda overlooking the groomed garden and swimming pool area. Three of the four upstairs rooms have balconies overlooking the Waterfront’s scenic harbour and surroundings – two of these upstairs rooms have an optional interconnection facility.

Our LOCATION

Dock House Boutique Hotel & Spa is situated opposite the graceful Time Ball Tower and its sister property, the renowned Victoria & Alfred Hotel, in the Waterfront’s Portswood Precinct.

This prime V&A Waterfront location ensures that guests of Dock House Boutique Hotel & Spa have safe and convenient access to the vibrant harbour area, upmarket shopping malls, excellent restaurants, entertainment areas and ocean cruise facilities – all of which are within walking distance.

The hotel’s central location also allows 

Cape Town International Airport

TRANSPORTATION

 Transfers are quoted and invoiced in South African Rand (ZAR)

 Transfers can be arranged with reservations on request at an additional cost

 Transfer charges will be added to the total booking value and is payable with accommodation

 Transfer rates are subject to change without prior notification

 100% (Full) cancellation will be charged for all transfers cancelled within 24 hours of travelling

ROUTE: ONE-WAY

VALID: 01 November 2018 to 31 October 2019

Cape Town International Airport - Mercedes-Benz E Class or similar -1-2 Pax R675  Mercedes-Benz Vito or similar 3-4 pax  R785  5-6 Pax  R895 

After hours Airport transfers: between 23h00 – 06h00 - Mercedes-Benz E Class or similar -1-2 Pax  R795  Mercedes-Benz Vito or similar 3-4 pax  R895  5-6 Pax  R995R

Return Airport transfers - Mercedes-Benz E Class or similar -1-2 Pax  R1 195  Mercedes-Benz Vito or similar 3-4 pax  R1 385  5-6 Pax  R1 490 

Aquila Game Reserve - Mercedes-Benz E Class or similar -1-2 Pax  R5 575  Mercedes-Benz Vito or similar 3-6 pax  R6 250  Bellville / Tygervalley - Mercedes-Benz E  Class or similar -1-2 Pax R775  Mercedes-Benz Vito or similar 3-6 pax  R985  

Brackenfell / Kuils River / Durbanville - Mercedes-Benz E Class or similar -1-2 Pax  R925  Mercedes-Benz Vito or similar 3-6 pax  R1 135  Blouberg / Table View -  Mercedes-Benz E Class or similar -1-2 Pax R620  

Mercedes-Benz Vito or similar 3-6 pax  R830  Camps Bay / Clifton - Mercedes-Benz E Class or similar -1-2 Pax  R220  Mercedes-Benz Vito or similar 3-6 pax  R430 

Canal Walk - Mercedes-Benz E Class or similar -1-2 Pax  R310  Mercedes-Benz Vito or similar 3-6 pax  R520  CBD - Mercedes-Benz E Class or similar -1-2 Pax R160 

Mercedes-Benz Vito or similar 3-6 pax  R370  Claremont - Mercedes-Benz E Class or similar -1-2 Pax  R465  Mercedes-Benz Vito or similar 3-6 pax  R675  

Constantia - Mercedes-Benz E Class or similar -1-2 Pax  R560  Mercedes-Benz Vito or similar 3-6 pax  R770  Franschoek - Mercedes-Benz E Class or similar -1-2 Pax  R2 475  

Mercedes-Benz Vito or similar 3-6 pax  R3 150  Grand West - Mercedes-Benz E Class or similar -1-2 Pax  R465  

Mercedes-Benz Vito or similar 3-6 pax  R675  Hermanus - Mercedes-Benz E Class or similar -1-2 Pax  R3 700  Mercedes-Benz Vito or similar 3-6 pax  R4 375 

Hout Bay - Mercedes-Benz E Class or similar -1-2 Pax  R620  Mercedes-Benz Vito or similar 3-6 pax  R830  

Kirstenbosch - Mercedes-Benz E Class or similar -1-2 Pax  R340  Mercedes-Benz Vito or similar 3-6 pax  R550  

SpecialsStay 3 Nights & Pay for 2Valid 01 Apr - 30 Sep 2019Terms & Conditions:Standard Newmark terms and conditions apply.Special subject to limited availability.Special must be requested at the time of booking or enquiry.Not applicable to group bookings, existing reservations or in conjunction with other special offers.

-