Hartenbos Lagoon Resort

PAYMENT

All reservations must be confirmed with payment guarantee 21 (twenty one) days prior to arrival in order to secure the room booked.

RATE POLICIES

 The Hotel reserves the right to limit the number of rooms available at the rates provided herein.

 The rates provide are:

 Applicable to inbound groups and FIT bookings only and are not applicable to corporate FIT, group or conference bookings.

o Confidential and may not be made public or be published via any media forum, including any internet distribution channel.

o Children - The rates for children are reflected on the Tour Operator rate schedule as per establishment. It is the Tour Operator’s responsibility to enquire with the respective Hotel if the room set up allows space for a child and/or children.

o Service charges and porter fees are not included in the accommodation rates.

o All rates are quoted in ZAR and include VAT (unless otherwise indicated).

o Tourism Levy is included in the rate.

o Should the prevailing rate change or another tax levy be introduced during the duration of this agreement, the Hotel reserves the right to amend the quoted rate accordingly.

o All contracted rates are subject to annual review based on production.

GUIDE, DRIVER AND/OR TOUR LEADER CONCESSIONS

 From 10 to 20 fully paid rooms. One complimentary single room.

 From 21 or more full paid rooms. Two complimentary single rooms.

 The complimentary room will be based on the meal plan as booked for the group. i.e DBB, BB.

Rates are per night

Rates are quoted in ZAR unless otherwise indicated 

Rates are inclusive of VAT at 14% 

Rates are subject to availability

CHECK IN AND OUT TIMES, DAY USE ROOMS

* Check in time: from 15h00

* Check out time: 10h00

* Requests for early arrival must be done directly with the establishment booked.

* Late check-out times need to be arranged directly with the establishment and is subject to availability and may be charged for.

* Day use rooms are on request only and are subject to availability.

CANCELLATIONS

In the event that the accommodation is not taken up, CyberCapeTown will have the right to deem the amounts due in lieu of the cancellation penalties payable and, in addition CyberCapeTown will have the right to release reservations where deposit and / or payment is not made on the due date.

CyberCapeTown reserves the right to alter the deposit during peak periods, which include large conventions, sports events and such like, without prior notice to the TO or company.

Cancellation policy and schedule for F.I.T’s is as follows

* 100% cancellation fees 28 days prior.

* No-shows will be charged full cancellation fees for the duration of the booking.

Guests can enjoy the use of our excellent facilities, a highlight being the majestic rim flow pool over-looking Hartenbos Lagoon.

BRAAI AREAS

Relax on our gorgeous grassy banks with family and friends whilst enjoying a traditional South African braai.

SWIMMING POOL

The swimming pool area will provide hours of entertainment for children and the pool patio is the perfect spot to bird watch over the lagoon or enjoy a quiet drink.

JUNGLE GYMS

When the lagoon fun is over, kids can make new friends in our play area that includes a trampoline and jungle gym.

Parking

Park your car in a secure parking space at the resort.

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