Sun City Cascades

Payment and Cancellation Policy 

Full payment is required 40 days prior to arrival. 

For bookings made within 40 days of arrival, full payment is required on confirmation of the booking.

Please be advised that cancellation less than 7 days prior to arrival will be charged a 1 nights accommodation fee.

In the event of a non-arrival on the day1 night’s accommodation fee will be charged.

Refunds are subject to a 10% administration fee.

CHILDREN’S POLICY:

Children 18 years and under sharing a Luxury Family room & Superior Luxury Family room with one or two adults (limited to two children per room) are accommodated free of charge including 2 Children’s Breakfast.

A single adult with 1 or 2 children 18 years and under will be charged the single room rate inclusive of Breakfast for 2 Children.

A single adult with 1, 2 or 3 children 18 years and under will be charged the single room rate inclusive of Breakfast for 2 Children & the 3rd Child depending on age will pay as per Children’s Buffet meal Policy listed below.

Such agreement will depend on the availability of Luxury Family room & Superior Luxury Family rooms. Luxury Twin rooms, Paraplegic rooms, Superior Luxury rooms, Superior Luxury with Balcony do not accommodate children.

RATES INCLUDE:

Rates are quoted per room, per night, inclusive of the following: Accommodation Full English Breakfast VAT at 14% (subject to change) 1% Tourism Levy applicable on the accommodation portion of the rate Complimentary entry into the Valley of waves and shuttle services within the resort.

Check in time is after 14h00 and check out time is at 12h00.

SUITES: All Suites can accommodate children as per the above policy, subject to General Manager’s approval

CHILDREN’S BUFFET MEALS

0 – 2 years - No charge 3 – 12 years - 50% of adult rate 13 – 18 years - Full Adult rate

THIRD ADULT POLICY:

The third adult sharing in a Family category room pays 50% of the Double rate, inclusive of English breakfast.

A minimum of 2 nights stay  is required when staying on any of the following dates: 

16,17, Dec '18 inc.

14,15 , June ‘19 inc., or 15,16 , June ‘19 inc

08, 09, Aug '19 inc., or 09,10, Aug '19 inc., or 10,11, Aug ’19 inc

A minimum of 3 nights stay  is required when staying on any of the following dates: 

21, 22, 23 Sep '18 inc., or 22, 23, 24 Sep '18 inc., or 23, 24, 25 Sep ’18 inc

21, 22, 23 Sep '18 inc., or 22, 23, 24 Sep '18 inc., or 23, 24, 25 Sep ’18 inc

14,15,16 Dec ‘18 inc., or 15,16,17 Dec ‘18 inc

23, 24 , 25 Dec ‘18 inc., or 24, 25 , 26 Dec ‘18 inc., or 25, 26, 27 Dec ‘18 inc.

28, 29, 30 Dec '18 inc., or 29, 30, 31 Dec '18., or 30, 31 Dec '18 & 01 Jan ’19 inc., or 31 Dec '18 & 01, 02 Jan ’19 inc

19, 20, 21 Apr '19 inc., or 20, 21, 22 Apr '19 inc., or 21, 22, 23 Apr ’19 inc

HOTEL SERVICES

Free WiFi 24-hour reception desk Concierge service Luggage storage Safety deposit box Newspapers Business lounge access Valet parking Free parking Car hire Free bus shuttle service in resort Heated outdoor pool Designated smoking areas Smoking and non-smoking rooms Interleading rooms Unlimited free access to Valley of Waves

STANDARD ROOM SERVICES

Free WiFi Full English buffet breakfast included Ironing and laundry service (surcharge) Daily housekeeping Room service (24-hours) Pillow menu Newspapers on request Turndown service

STANDARD ROOM FEATURES

Flat screen TV Satellite channels Universal plug points (voltage 220/240V) Soundproof rooms Blackout curtains Air conditioning Laptop safe Hairdryer Telephone Luxury amenities Minibar Kettle Complimentary coffee and tea Desk Interleading rooms Swimming pool and garden views

Pilanesberg Airport

Pilanesberg International Airport is located close to Sun City and the Pilanesberg National Park. Since the start of April 2015, SA Express has announced the introduction of 2 weekly flights between OR Tambo International Airport and Cape Town International Airport to Pilanesberg/ Sun City. The first commercial flight took place on Friday 27 March 2015. Visitors wishing to fly to Sun City or Pilanesberg National Park can make use of flights on either Mondays or Fridays. Flying directly to the park means more time to enjoy your holiday with family and friends.

Airports of Interest OR Tambo International Airport – the largest and busiest international airport in Southern Africa, located in Johannesburg. There are a number of commercial flights from most major locations around the world that fly to OR Tambo on a daily basis; or

Lanseria Airport – situated near to Johannesburg, there are a number of commercial flights that operate to Lanseria from Durban and Cape Town on a daily basis. There are also a number of charter companies that fly to Lanseria Airport; or

Cape Town International Airport – this is the primary airport servicing Cape Town. It is located 20 kilometres outside the city centre and was opened in 1954. The airport has direct flights to destinations in Africa, Europe and Asia as well as other commercial hubs in South Africa such as Johannesburg and Durban.

From OR Tambo International or Lanseria Airport it is 2 to 3 hour drive to Pilanesberg National Park. Visitors can access the park either via transfer or using a rented vehicle.