The Commodore Hotel

PAYMENT & CANCELLATION POLICY

Full payment is required 30 days prior to arrival For bookings made within 30 days of travel, full payment is required 30 days prior to arrival We have the right to request deposits or full payment in advance in the case of large groups, long stays, peak periods or high occupancy Cancellation Charges Any prepayment will only be refunded subject to the reservation being cancelled 14 days prior to arrival (please note that this policy does not apply in the case of large groups, long stays, peak periods or high occupancy. During such periods please enquire regarding the applicable cancellation policy) Cancellations within 7 days prior to arrival and no shows will be charged at the rate of 80% of the full value. Refunds, if agreed, are subject to a 10% administration fee.

Child Policy

Children aged 12 years and younger (maximum one child per room) will be accommodated free of charge on a Bed Only basis if sharing with one or two adults, but will be charged for meals. Children occupying their own rooms will be charged the full adult rate. Subject to availability of family rooms; children aged 0-2, no charge. Children aged 3- 12, 50% of the applicable rate per meal per day. This policy does not apply to room service meals

AVAILABILITY AND PRICING DURING MAJOR EVENTS

During major events, conferences or sporting events (periods where demand for accommodation is high), we may not be in position to offer the rates as advertised on this website but we will offer our clients the best available rate possible.

Useful info

Breakfast Charge (when not included in room rate): 165 ZAR

Terms and Conditions

• Rates quoted per room per night single or double occupancy.

• All rates are quoted in South African Rands (ZAR)

• Rates are inclusive of Breakfast VAT @ 15%

• Rates exclude 1% Tourism Levy

• Rates are subject to change in accordance with exchange rate fluctuations and/or government tax where applicable

• Rooms will be kept until 19h00 on arrival date.

• Check-in time is 14h00 on day of arrival

• Check-out time is 10h00 on day of departure

• If rooms are available, a late check-out can be arranged at a nominal charge.

• Full prepayment required

Airport: Cape Town International Airport

Transportation: Taxi's on request

Rates are quoted per room per night. Rates include VAT breakfast Rates exclude a 1% tourism levy.

Honeymoon added Valie Offers 

Complimentary upgrade – King size bed - subject to availability

Romantic turndown every night during their stay with special treats and gifting

Complimentary Sparkling Wine on the first night

VIP treatment throughout their stay

WEDDINGS

A wedding is a time for enjoyment. This special day should not be spent sweating the small stuff. Let us do the hard work for you. Speak to our banqueting staff, let them help and advise you. Make your special day a day to remember.

VALET SERVICE

Our efficient valet service will allow you to enjoy a swift check-in with fewer hassles. Enjoy a refreshment as we park your car and bring you your luggage

SECRETARIAL SERVICES

Please enquire at reception for more information

MEETINGS & FUNCTIONS

With a choice of venues, various packages and options to choose from, you will be able to host any event at the Commodore. Our efficiency, superior location in the heart of Cape Town and the stunning views offer more than one could wish for. 

Functions 

Our three venues offer all the facilities, packages and optional extras needed for a well-run event.

MEDICAL SERVICE ON CALL

In the event of a guest needing medical attention we have access to highly trained medical professionals on call

LOCATED IN THE V&A WATERFRONT

Situated at the foot of Table Mountain, within a stone’s throw from the Cape Town Stadium and in the heart of Cape Town’s working harbour, the V&A Waterfront offers the visitor an abundance of unforgettable experiences. Indoor shopping and entertainment venues seamlessly merge with ocean vistas and mountain views and the fresh sea breeze and warm African sun add zest to a cosmopolitan, vibrant atmosphere. More than 80 restaurants bring a fusion of international food, from rustic al fresco fish and chips to starched table-cloth 

HEALTH & WELLNESS CENTRE - CASUARINA SPA

Casuarina Spa is a Premier Wellness Centre ideally located on the 1st floor of The Commodore Hotel at the Victoria & Alfred Waterfront. Casuarina Wellness Centre brings you unique experiences with the latest treatments: advanced spa facials, massages, body spa therapies… for mind, body and soul. We strive to ensure our clients receive the Pure & Tranquil experience. Casuarina is a proud Legacy Lifestyle Partner.

GYMNASIUM

For the fitness fanatics who enjoy a healthy and balanced lifestyle, you may utilise our fully equipped gym open 24 hours a day.

FOREIGN EXCHANGE

Should you require such services, we will be happy to assist you at the reception desk

DSTV

With a bouquet of 20 different channels to choose from, our guests can enjoy the privacy and comfort of their rooms as they find their desired programme to watch.

COMPLIMENTARY INTERNET ACCESS

All our guests are welcome to enjoy complimentary internet access.

CANCELLATION POLICY

Rooms will be kept until 18h00 on day of arrival unless otherwise assured or guaranteed.

2.2. Full pre-payment of the accommodation amount is required in order to secure your booking.

2.3. Check-in is from 14h00 and check-out is by 10h00.

2.4. Cancellation Policy per Booking:

a. Cancellations – for two or less rooms – within 48 hours prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.

b. Cancellations – for three to nine rooms – within seven days prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.

c. Cancellations – ten rooms or more – tour cancellation policy in 1 above will apply.

2.5. Guaranteed reservations i.e in respect of which full payment has been received or alternative guarantees are in place with extended payment facilities at the hotel, will be held for first night only, after which the accommodation will be released if not taken up by then.

COCKTAIL BAR & LOUNGE

Come a join us in our cocktail bar and lounge for a delicious alcoholic or non-alcoholic beverage. Sit back and relax while our barmen do their magic shaking up the most fabulous cocktails. 24 hour room service.

BUSINESS CENTRE

Our business centre is conveniently located in the foyer. Guests are able to go about their business with the use of WiFi available freely in the business centre.

24 HOUR ROOM SERVICE

For those who prefer some privacy or to sleep in for a change, you may order breakfast to your room. We also have a 24 hour menu which you may order from at any time.

236 ROOMS (3 WHEELCHAIR ACCESSIBLE ROOMS)

The Commodore offers 236 elegantly furnished standard rooms and suites. All rooms have individual air conditioning, tea and coffee making facilities, bathroom with toilet and separate bath and shower, direct dialing phones, electric razor plugs, hair dryers, DSTV and 24-hour room service. Our service ethic is one of utmost efficiency, allowing you to leave everything to us so that you can find time to enjoy the beautiful 'Mother City'

DINING

The Clipper Restaurant has an all-day dining menu. We prepare food using the freshest and finest ingredients. We have a wide selection of dishes including starters, salads, sandwiches, light meals, pastas, main courses and desserts. We aim to provide great quality meals at very reasonable prices. The menu is varied with influences from around the globe. We try and create some ideas that are new and different and pleasing to ones palate. There are regular dishes on the menu and of course the “Chefs” special. Chef JP has created a truly 

CONFERENCE FACILITIES FOR UP TO 150 DELEGATES

We have 2 conference venues and separate boardroom which all contain whiteboards, flip charts, a DVD player, a screen, a data projector and video conferencing. Any other AV equipment can be arranged at an additional cost.

CLIPPER RESTAURANT

Clipper Restaurant invites all our guests to experience the wonderful tastes of our international cuisine. Join us in the relaxed and elegant atmosphere in which we offer a buffet breakfast and à la carte menu. Light meals are also available on the terrace from 10h00 – 12h00. Cocktail bar & lounge.

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