The Portswood Hotel

CANCELLATION POLICY

2.1. Rooms will be kept until 18h00 on day of arrival unless otherwise assured or guaranteed.

2.2. Full pre-payment of the accommodation amount is required in order to secure your booking.

2.3. Check-in is from 14h00 and check-out is by 10h00.

2.4. Cancellation Policy per Booking:

a. Cancellations – for two or less rooms – within 48 hours prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.

b. Cancellations – for three to nine rooms – within seven days prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.

c. Cancellations – ten rooms or more – tour cancellation policy in 1 above will apply.

2.5. Guaranteed reservations i.e in respect of which full payment has been received or alternative guarantees are in place with extended payment facilities at the hotel, will be held for first night only, after which the accommodation will be released if not taken up by then.

HONEYMOON ADDED VALUE OFFERS 

Complimentary upgrade – King size bed - subject to availability

Romantic turndown every night during their stay with special treats and gifting

Complimentary Sparkling Wine on the first night

VIP treatment throughout their stay

Terms & Conditions

• All rates are quoted in South African Rands (ZAR)

• rates are inclusive of Breakfast and VAT @ 15%

• rates exclude 1% Tourism Levy

• rates are subject to change in accordance with exchange rate fluctuations and/or government tax where applicable

• Rooms will be kept until 19h00 on arrival date.

• Check-in time is 14h00 on day of arrival

• Check-out time is 10h00 on day of departure

• If rooms are available, a late check-out can be arranged at a nominal charge

• Full prepayment required

Children's Policy:

• Unfortunately no children’s accommodation is available

Airport: Cape Town International Airport

Transportation: Taxi's on request

Can Use The Commodore Swimming Pool as Well

Our sister hotel, The Commodore is 5 minutes away from us and our guests are welcome to use their hotel pool as well if they feel like a change of scenery.

FACILITIES & FEATURES

Business centre, Travel desk Conference room Underground parking Babysitting Chauffeur service Quarterdeck Restaurant - speciality Cape Malay Cuisine.

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